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Quality Carpet, Tile & Rug Cleaning for Noosa

Noosa Prestige is a quality cleaning service specialising in carpets, tiles, upholstery and mattresses. We have specialist carpet steam cleaning equipment that removes dirt, dust, allergens and odours to leave your carpet looking, feeling and smelling fresh.

We make carpet cleaning simple by giving you three quality carpet cleaning options to choose from depending on your budget, quality of floor coverings, exposure to soiling and particular requirements:

1. Standard Carpet Clean

2. Prestige Carpet Clean Process

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Water Extraction & Carpet Drying

Noosa Prestige uses specialist equipment that can extract water from soaked carpets and in many cases, save the expense of removing the carpet completely.

Water extraction is the first step before preparation for drying and must be done as quickly as possible. Our truck mounted cleaning equipment with high velocity suction head, draws water from carpets at a rate exceeding 200 litres per hour. Chemical treatment to prevent bacteria and mould growth is cirtical and should be carried out promptly. Application of antibacterial and commercial disinfectant to saturated carpets is necessary to ensure healthy recovery of carpet using professional extraction and drying processes.

Our emergency response service aims to ensure your water damaged home or business premises is restored to pre-loss condition as quickly as possible.  If your home has wet carpet and has suffered from water damage you can contact our 24 hour hotline on 5474 5551.  We usually have a technician on 1 hour stand by 24 hours a day/7 days a week.

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Service Standards

We recognise there is a responsibility that goes with entering your home to provide a service.

We therefore endeavour to operate in a manner that you will find friendly, courteous, responsible and reliable. In addition to this, understanding your requirements is paramount to the success of our business. We therefore value your custom and trust your experience as a customer will be consistent with our service standards described below.

We undertake to do the following:

  • arrive on time in a clean uniform
  • wear photo ID name tag
  • Confirm all bookings via email once your request has been received
  • Email or text in advance to let you know we are on the way
  • Respect your privacy and security
  • provide a guarantee on work
  • provide an up-front price before starting work (initial inspection is required)
  • give you the convenience of booking online (paperless system)
  • offer convenient payment terms including Visa & Master Cards
  • Not leave any waste or slippery floors
  • provide detailed care instructions on completion
  • Perform professional services to the highest industry standards
  • Arrive on time (within notified time window)
  • Deliver friendly service with a smile.
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